The Quality Improvement Forum calls allow APHL members to share quality improvement activities and learn new techniques. The calls are announced on the Quality Assurance Community and the APHL eUpdate. Contact
Tina Su to add your email address to the Quality Assurance Community.
Presentation description: John Shalkham, director of quality assurance at the Wisconsin State Laboratory of Hygiene, presented a basic overview of terminology associated with Quality Laboratory Service and reviewed the construction and/or update of a quality assurance plan.