The goal of the Quality Management Training Series (QMTS) is to provide the laboratory community with a comprehensive set of quality management learning tools. QMTS provides timely and consistent quality management training for new laboratory hires and refresher training for veteran staff, taking the burden off of Quality Managers. The materials primarily consist of online modules containing presentations, documents, best practice guidance, and quizzes; the modules are customizable and can be tailored to the specific needs of a laboratory. Pre-recorded, in-depth webinars are also available to supplement the training modules.
Who should use QMTS?
This series is particularly appropriate for laboratories seeking initial accreditation or expanding their current scope of accreditation, but the trainings are intended for all who wish to improve their understanding and use of quality management systems.
How was QMTS created?
APHL collaborated with Quality Managers at ISO/IEC 17025:2005 accredited laboratories that perform food and feed testing.
What is a QMS and why should we care? ISO/IEC 17025 Overview and Organization; Quality Policies and Objectives
- Customer Service-Handling Complaints
- Personnel Requirements, Laboratory Ethics, and Continuous Improvement
- Records Control, Data Recording and Data Integrity
- Sampling; Measurement of Uncertainty
- Sample Handling and Assuring the Quality of Test Results
- Proficiency Testing
- Equipment and Calibration; Accommodation and Environmental Conditions
- Test methods, Validation and Verification
- Document & Record Control
- Controls and Control Charting
- Control of Nonconforming Work and Internal Auditing
- Corrective & Preventive Actions (including Root Cause Analysis)
- Data Review and Reporting
- Purchasing & Subcontracting; Review of Requests, Tenders, and Contracts; Acceptance of New Work
Competency Guidelines for Public Health Laboratory Professionals Morbidity and Mortality Weekly Report (MMWR), Supplements May 15,2015 / 64(01);1-81
This training was supported by Cooperative Agreement # 1U18FD004710 from FDA. Its contents are solely the responsibility of the authors and do not necessarily represent the official views of FDA and APHL.