Our Value Mega Menu	https://www.aphl.org/Lists/Mega Menu Story/DispForm.aspx?ID=1	Our Value Mega Menu	<div class="ExternalClassB536FA0EE1D943C292A8BC5098D300B8"><p>APHL’s AIMS platform exchanged over 250,000,000 messages in 2018, its 10th anniversary year. </p></div>	Our Value	<img alt="" src="/PublishingImages/cyber%20-%20iStock-880444220_super.jpg" style="BORDER:0px solid;" />
Our Work Mega Menu	https://www.aphl.org/Lists/Mega Menu Story/DispForm.aspx?ID=2	Our Work Mega Menu	<div class="ExternalClass3018644464274CF1A442E6A7546F310E"><p>APHL is helping Zimbabwe to convert to viral load (VL) testing for monitoring of HIV patients. Below, the US Ambassador to Zimbabwe, Ambassador Nichols, vists Masvingo Provincial Laboratory.</p></div>	Our Work	<img alt="" src="/PublishingImages/US-Ambassador-Zimbabwe.JPG" style="BORDER:0px solid;" />
Your Resources Mega Menu	https://www.aphl.org/Lists/Mega Menu Story/DispForm.aspx?ID=3	Your Resources Mega Menu	<div class="ExternalClass1BF7DB5AC26D44A08CEFAE1E89BC7C71"><p>APHL helped 16 state newborn screening programs to implement one or more new disorders with $1,386,820 in direct funding.</p></div>	Your Resources	<img alt="" src="/PublishingImages/Baby%20-%20PHO_INF_MEIGS_2.jpg" style="BORDER:0px solid;" />
Your Development	https://www.aphl.org/Lists/Mega Menu Story/DispForm.aspx?ID=4	Your Development	<div class="ExternalClassC1476CEF6CAA4C9A84B74137AA769F43"><p>Each year APHL partners with a public health lab to sponsor an event for local students. Here, Pasadena middle school students become “toxic crusaders” at the city’s environmental chemistry lab. </p></div>	Your Development	<img alt="" src="/PublishingImages/toxic_crusaders.JPG" style="BORDER:0px solid;" />
I Want To	https://www.aphl.org/Lists/Mega Menu Story/DispForm.aspx?ID=5	I Want To	<div class="ExternalClass6F92F0D3EF0C4D3083DEDA3F0D150994"><p>In collaboration with CDC, APHL sponsors multiple fellowships in diverse disciplines. Below, Infectious Disease Fellow Chelsea Carmen works at the bench.</p></div>	I Want To	<img alt="" src="/PublishingImages/ID-Fellow-ChelseaCarman.jpg" style="BORDER:0px solid;" />

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Informatics Help Desk

The APHL Informatics Help Desk is a cloud-based technical support ticketing service available to support APHL member and partner informatics needs. The Help Desk serves as a community repository where you can find more information about APHL Informatics Program and Member Services. Ask questions or start the process of initiating a Technical Assistance (TA) request from the TA or AIMS team - no question or request is too small!

Using the APHL Informatics Help Desk

Email us at informatics.support@aphl.org and include a description of the issue. Your email automatically creates a ticket within our Help Desk system and we’ll respond back very soon!

When to Use the APHL Informatics Help Desk

The APHL Informatics Help Desk can be used when you need to reach the APHL Informatics Program to:

Request Technical Assistance
Initiate a Request for a New Informatics Project
Ask for HL7 Vocabulary Assistance
Have a Rhapsody Question
Need Best Practices for ELR Solutions

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Informatics Help Desk

Using the APHL Informatics Help Desk

When to Use the APHL Informatics Help Desk